📌 Job Overview

📋 Job Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide accurate banking information to customers.
• Resolve customer complaints and inquiries efficiently.
• Promote banking products and services.
• Maintain excellent customer satisfaction levels.
• Support digital banking and customer care operations.

🎓 Required Qualifications

• Passed G.C.E O/L / Edexcel / Cambridge O/L examinations.
• Credit passes in Mathematics and English.
• Excellent communication and interpersonal skills.
• Ability to work in shifts and under pressure.
• Previous call centre experience will be an added advantage.
• Bilingual or trilingual applicants are preferred.
• Applicants should be below 25 years of age.

🌟 Benefits of Joining Commercial Bank

• Opportunity to work at one of Sri Lanka’s leading private banks.
• Professional and friendly working environment.
• Career growth and development opportunities.
• Competitive salary and employee benefits.
• Training opportunities for career advancement.
• Experience in Sri Lanka’s banking sector.

📝 How to Apply?

1. Click the online application link above.
2. Complete the Google Form with correct details.
3. Provide educational and personal information accurately.
4. Submit the application before the closing date.
5. Wait for interview or recruitment updates from Commercial Bank.

📢 Important Notes

• Only shortlisted applicants will be contacted.
• Incomplete applications may be rejected.
• Strong communication skills will be highly beneficial.
• Apply early to avoid missing the opportunity.

❓ Frequently Asked Questions (FAQ)

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