Commercial Bank Contact Centre Associates Job Vacancies 2026
Full Details
Commercial Bank Contact Centre Associates Job Vacancies 2026 – Apply Online
📌 Job Overview
| Organization | Commercial Bank of Ceylon PLC |
| Job Position | Contact Centre Associate |
| Job Type | Fixed Term Contract |
| Location | Sri Lanka |
| Qualification | Passed G.C.E O/L |
| Age Limit | Below 25 Years |
| Application Method | Online Application |
💼 Available Vacancy
- Contact Centre Associate
📋 Job Responsibilities
- Handle inbound and outbound customer calls professionally.
- Provide accurate banking information to customers.
- Resolve customer complaints and inquiries efficiently.
- Promote banking products and services.
- Maintain excellent customer satisfaction levels.
- Support digital banking and customer care operations.
🎓 Required Qualifications
- Passed G.C.E O/L / Edexcel / Cambridge O/L examinations.
- Credit passes in Mathematics and English.
- Excellent communication and interpersonal skills.
- Ability to work in shifts and under pressure.
- Previous call centre experience will be an added advantage.
- Bilingual or trilingual applicants are preferred.
- Applicants should be below 25 years of age.
🌟 Benefits of Joining Commercial Bank
- Opportunity to work at one of Sri Lanka’s leading private banks.
- Professional and friendly working environment.
- Career growth and development opportunities.
- Competitive salary and employee benefits.
- Training opportunities for career advancement.
- Experience in Sri Lanka’s banking sector.
📝 How to Apply?
- Click the online application link above.
- Complete the Google Form with correct details.
- Provide educational and personal information accurately.
- Submit the application before the closing date.
- Wait for interview or recruitment updates from Commercial Bank.
📢 Important Notes
- Only shortlisted applicants will be contacted.
- Incomplete applications may be rejected.
- Strong communication skills will be highly beneficial.
- Apply early to avoid missing the opportunity.
❓ Frequently Asked Questions (FAQ)
1. What is the available vacancy at Commercial Bank 2026?
The available vacancy is for the post of Contact Centre Associate.
2. Is this a government or private sector job?
This is a private sector banking job under Commercial Bank of Ceylon PLC.
3. What qualifications are required?
Applicants should have passed G.C.E O/L with credit passes in Mathematics and English.
4. What is the age limit?
Candidates should be below 25 years of age.
5. Can school leavers apply?
Yes, eligible school leavers can apply for this vacancy.
6. Is previous experience necessary?
No, but previous call centre experience is an added advantage.
7. How can I apply?
Applications should be submitted online through the official Google Form.
8. Is English knowledge important?
Yes, good English communication skills are very important for this position.
9. Are bilingual candidates preferred?
Yes, bilingual and trilingual candidates are preferred.
10. What does a Contact Centre Associate do?
They handle customer calls, banking inquiries, and provide customer support services.
11. Is this a permanent job?
The vacancy is offered on a fixed-term contract basis.
12. Is there an application fee?
No application fee has been mentioned.
13. Will shortlisted applicants be contacted?
Yes, only shortlisted applicants will be contacted by the bank.
14. What are the benefits of joining Commercial Bank?
Employees receive career development opportunities, professional experience, and employee benefits.
15. Why should I apply for this banking vacancy?
This is a valuable opportunity to start a career in Sri Lanka’s banking sector with a leading private bank.
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Summary
Commercial Bank Contact Centre Associates Job Vacancies 2026 – Apply Online
🏦 Commercial Bank of Ceylon PLC has invited applications for t...
