Exciting Internship Opportunity – Contact Centre (Colombo)
Kickstart your career with a leading bank in Sri Lanka! Join the Contact Centre team and gain valuable experience in customer service, communication, and problem-solving.
📍 Location: Colombo 03
💼 What You’ll Do:
- Handle inbound customer calls
- Identify client needs
- Research & resolve issues
- Upsell and cross-sell services
🎯 Requirements:
- Flexible team player
- Trilingual communication skills
- Customer-focused mindset
- Basic technical knowledge
🎓 Qualifications:
- Passed GCE O/L
- Following higher studies or professional courses
- Certifications/Diplomas (added advantage)
⏰ Work Schedule: 5 days/week (8-hour shifts)
💰 Benefits: Incentives based on performance + extra allowances
Only shortlisted candidates will be contacted.
